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Common Questions
How do I report a security issue?
Review the Security Reporting policy, then select Security issueabove. Minimize sensitive data and stop testing if you encounter another user's data.
How do I delete my account?
Early Access deletion is fulfilled by a Planobot administrator after identity and ownership checks. Use the form above to start the request.
Sole-member Spaces and their server records are deleted; memberships in shared Spaces are removed while shared records remain with actor references anonymized. Stored Gmail credentials are revoked and deleted before the Auth account is removed. Provider and infrastructure logs or backups may remain for their documented retention periods.
Desktop-local chat summaries, sync cursors, Claude transcripts, archive indexes, and extracted caches are separate from server deletion. Use Clear local Planobot data in the desktop app on each Mac. Original Messages and WhatsApp databases, Takeout ZIPs, and MBOX files are never deleted by that action. Completed account deletion has no self-service recovery path.
How do I request my data?
Select Access or complete export in the form above. The automated receipt confirms submission immediately but is not a human acknowledgment. We aim to acknowledge the request within 10 business days and provide a substantive response within 45 calendar days after any required identity verification. Settings CSVs are owner/admin-only convenience Space exports, not complete privacy exports. See Export practices.
I found a bug
Please use the form above with details about what happened and we'll look into it.