Terms of Service

Effective Date: June 14, 2026
Last Updated: June 14, 2026

These Terms of Service ("Terms") govern your access to and use of Planobot's website, applications, integrations, APIs, and related services (collectively, the "Service").

By creating an account, connecting an integration, importing data, or using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1. The Service

Planobot provides tools to help users collect, organize, analyze, and manage communications, documents, tasks, projects, contacts, vendors, properties, payments, and related information.

The Service may process emails, text messages, WhatsApp messages, Telegram messages, documents, notes, attachments, and other user-provided content to identify and organize useful records.

Planobot may include AI-assisted features, automation, classification, extraction, search, summaries, and workflow tools.

2. Accounts

You may need to create an account to use the Service.

You agree to:

Provide accurate account information
Keep your login credentials secure
Promptly notify us of unauthorized access
Be responsible for activity under your account

We may suspend or terminate accounts that violate these Terms or create security, legal, or operational risk.

3. Your Content

"User Content" means any information, messages, files, documents, communications, records, or other data that you upload, import, connect, submit, store, or process through the Service.

You retain ownership of your User Content.

You grant Planobot a limited license to host, store, process, transmit, display, analyze, classify, extract, and otherwise use User Content solely as needed to provide, secure, maintain, support, and improve the Service.

You represent that you have the rights and permissions necessary to provide User Content to Planobot and allow us to process it under these Terms.

4. Communication Data and Third-Party Messages

The Service may allow you to import or connect communication data from email, SMS, WhatsApp, Telegram, or other messaging services.

You are responsible for complying with applicable laws, platform terms, workplace policies, confidentiality obligations, and consent requirements before importing or connecting communications that include other people's personal information.

You must not use Planobot to unlawfully monitor, intercept, collect, or process communications.

5. Third-Party Integrations

Planobot may integrate with third-party services such as email providers, messaging platforms, cloud storage providers, calendars, payment processors, or other tools.

Your use of third-party services is governed by their own terms and privacy policies.

We are not responsible for third-party services, their availability, their security, their actions, or their handling of your information.

You may be able to disconnect integrations through Planobot settings or through the third-party provider.

6. AI Features and Output

Planobot may use AI or automated systems to analyze User Content and generate outputs, including summaries, classifications, extracted fields, suggested tasks, linked records, or recommendations.

AI outputs may be inaccurate, incomplete, outdated, or unsuitable for your specific situation.

You are responsible for reviewing and validating AI outputs before relying on them, especially for legal, financial, accounting, tax, property management, employment, compliance, safety, or other important decisions.

Planobot does not provide legal, tax, accounting, financial, medical, or professional advice.

7. Acceptable Use

You agree not to use the Service to:

Violate any law or regulation
Infringe or violate the rights of others
Upload or process data you do not have the right to use
Collect or process communications without required authorization or consent
Send spam, phishing, malware, or harmful content
Attempt to gain unauthorized access to systems or data
Reverse engineer, scrape, or misuse the Service
Interfere with the security or operation of the Service
Use the Service to build a competing product in violation of applicable law or contractual restrictions
Use the Service for surveillance, harassment, discrimination, or unlawful profiling

We may investigate and take appropriate action if we believe the Service is being misused.

8. Privacy

Our Privacy Policy explains how we collect, use, store, share, and protect information.

By using the Service, you also agree to our Privacy Policy.

9. Fees and Payment

Some parts of the Service may require payment.

If you purchase a paid plan, you agree to pay all applicable fees, taxes, and charges.

Subscription fees may renew automatically unless canceled according to the terms shown at purchase or in your account settings.

We may change pricing or plan features with notice where required.

Refunds, if any, will be handled according to the refund policy shown at purchase or required by law.

10. Availability and Changes

We may modify, suspend, or discontinue any part of the Service at any time.

We may update features, limits, integrations, APIs, models, or infrastructure.

We are not liable for Service interruptions, delays, data loss, integration failures, or feature changes, except where prohibited by law.

11. Security

We use reasonable safeguards designed to protect the Service and User Content.

However, no system is perfectly secure. You are responsible for using strong passwords, protecting your devices, managing access permissions, and promptly reporting suspected security issues.

12. Data Export and Deletion

We may provide tools to export or delete certain User Content.

Some information may remain in backups, logs, billing records, security records, or legal compliance records for a limited period.

Deleting an integration may stop future imports but may not automatically delete data already imported into Planobot unless you delete that data or request deletion.

13. Intellectual Property

Planobot and its software, design, logos, trademarks, workflows, models, documentation, and other materials are owned by Planobot or its licensors.

These Terms do not grant you ownership of Planobot's intellectual property.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except as permitted by law or with our written permission.

14. Feedback

If you provide feedback, suggestions, ideas, or recommendations, you grant Planobot the right to use them without restriction or compensation.

15. Disclaimers

The Service is provided "as is" and "as available."

To the maximum extent permitted by law, Planobot disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that:

The Service will be uninterrupted, secure, or error-free
AI outputs will be accurate or complete
The Service will detect every task, contact, vendor, document, payment, or issue
Data imported from third-party services will always be complete or available
The Service will meet your specific compliance, accounting, legal, or business requirements

16. Limitation of Liability

To the maximum extent permitted by law, Planobot will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or reputational harm.

To the maximum extent permitted by law, Planobot's total liability for any claim related to the Service will not exceed the amount you paid to Planobot for the Service during the twelve months before the claim arose, or one hundred dollars ($100), whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Planobot, its owners, employees, contractors, service providers, and affiliates from claims, damages, liabilities, losses, and expenses arising from:

Your use of the Service
Your User Content
Your violation of these Terms
Your violation of law or third-party rights
Your unauthorized collection, import, or processing of communications or personal information

18. Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

You violate these Terms
Your use creates security, legal, or operational risk
Required by law
We discontinue the Service

After termination, certain provisions will survive, including those related to ownership, disclaimers, limitation of liability, indemnification, and dispute resolution.

19. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.

Venue for disputes will be in the state or federal courts located in [Insert County and State], unless applicable law requires otherwise.

20. Dispute Resolution

Before filing a claim, you agree to contact us first and try to resolve the dispute informally.

Contact: Contact Planobot

If the dispute cannot be resolved informally, it will be handled according to the governing law and venue section above, unless we adopt a separate arbitration agreement.

21. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice as required by law.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

22. Contact

For questions about these Terms, contact:

Planobot
Contact: Contact Planobot