Correct an AI Result

Correct a proposed or approved Planobot record without losing the source Message.

Browse documentation

Goal

Resolve an incorrect value, duplicate proposal, wrong relationship, or unnecessary record found during review.

Choose the right correction

  • Edit when the record is useful but a supported field is wrong.
  • Reject when the proposed record should not exist.
  • Merge when the proposal duplicates an approved record.
  • Link property when a Message needs a Property relationship.
  • Replace when the linked Property is wrong.
  • Unlink when the Message should not have that Property relationship.

Steps

  1. Open the source Message and compare the result with its evidence.
  2. Keep AI Review in Edit Mode while unresolved targets remain.
  3. Select the appropriate correction for the affected row.
  4. If editing, save the corrected record; use Save and return to Message when that option is shown.
  5. Recheck the other detected records and relationships before completing review.

Correct a record after approval

Open the Task, Payment, or Property detail page and use its edit form. For a Message-to-Property error, return to Message detail and use Replace or Unlink.

Expected result

The operational record reflects the corrected value or relationship while the source Message remains available for verification.