Manage Tenant Requests from Email

Turn tenant email into reviewable Tasks linked to Messages, tenant records, and Properties.

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The problem

A tenant may report a repair, ask a lease question, or provide a deadline. The original email contains context, but the required action can disappear as new mail arrives.

How Planobot helps

Planobot can identify a tenant-related Message, match or propose the relevant tenant and Property, and propose a Task when action is needed.

How it works

Tenant email → analyzed Message → tenant and Property context → proposed Task → review → tracked response

Example

Alex Example reports that a smoke detector at 123 Example Street is chirping. Planobot can propose a Task linked to the source Message and Property. The manager verifies the details and tracks the next action.

What you can do

Correct the Property or tenant relationship, assign priority and a due date, record the next action, add checklist steps, and change the Task status as the request progresses. Planobot does not send the tenant reply.